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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A context menu will show up. It comprises thorough info about all the actions that you can carry out on that particular page. Each popup shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive range of video tutorials demonstrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you are looking for, take a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by real persons and offers practical solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's so as to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of support engineers available 24-7-365 and eager to help you with any issue. Each support ticket you submit will be responded to in less than one hour (the average ticket response time is about twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 312230

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com